1. Agreement to Terms
By accessing or using Inbox Imp ("the Service", "we", "our"), you agree to be bound by these Terms of Service ("Terms"). If you do not agree to these Terms, do not use the Service.
2. Description of Service
Inbox Imp is an AI-powered email organization tool that:
- Reads your Gmail messages with your explicit authorization
- Analyzes email content using artificial intelligence
- Applies labels to help you organize and prioritize your inbox
- Provides summaries and classifications via a web console
3. Eligibility
You must be at least 13 years old to use this Service. By using the Service, you represent and warrant that you meet this age requirement.
4. Account and Authorization
4.1 Google OAuth
To use the Service, you must authorize access to your Gmail account via Google OAuth. By granting authorization, you:
- Confirm you have the right to grant such access
- Understand that the Service will read, analyze, and modify (apply labels to) your emails
- Agree to the scope of permissions requested (gmail.modify)
4.2 Account Security
You are responsible for:
- Maintaining the security of your Google Account
- All activities that occur under your authorization
- Notifying us immediately of any unauthorized use
4.3 Revocation
You may revoke the Service's access to your Gmail at any time by visiting Google Account Permissions and removing "Inbox Imp".
5. Acceptable Use
5.1 Permitted Use
You may use the Service only for lawful purposes and in accordance with these Terms. You agree to use the Service only for organizing your own Gmail inbox.
5.2 Personal use
The Inbox Imp individual plan is licensed to one natural person solely for Gmail accounts that person owns or uses for their own personal or individual work correspondence. It may not be used to manage mailboxes for clients or other people, provide a managed email service, resell access, operate bulk or cold-outreach systems, or evade safeguards by creating or rotating accounts. We may review unusually high-volume or multi-domain activity and, after notice, require a business agreement or suspend new-message processing. Legitimate personal use will not be restricted solely because the subscriber owns many email addresses.
5.3 Prohibited Activities
You agree NOT to:
- Use the Service for any illegal purpose
- Attempt to access another user's account or data
- Reverse engineer, decompile, or disassemble the Service
- Interfere with or disrupt the Service or servers
- Use the Service to send spam or malicious content
- Violate any applicable laws or regulations
- Attempt to bypass any security measures
- Use automated means to access the Service (except as intended)
6. AI Classification and Accuracy
6.1 No Guarantee of Accuracy
The Service uses AI to classify emails. We do not guarantee that classifications will be 100% accurate. Email classification is probabilistic and may make mistakes.
6.2 User Responsibility
You are solely responsible for:
- Reviewing classifications and taking appropriate action
- Verifying important emails are not mislabeled
- Any consequences of automated classifications
6.3 No Liability for Missed Emails
We are not liable if the Service mislabels an email as low priority when it was actually important. Always review your inbox regularly.
7. Data and Privacy
7.1 Privacy Policy
Your use of the Service is also governed by our Privacy Policy, which is incorporated into these Terms by reference.
7.2 Data Processing
You acknowledge and agree that:
- The Service will read your email content for classification purposes
- Email content may be sent to third-party AI providers (OpenRouter) for analysis
- Classification results will be stored in our database
- We will handle your data as described in our Privacy Policy
7.3 User Data Rights
You retain all rights to your data. You may request data deletion at any time by contacting us at privacy@inboximp.com.
8. Intellectual Property
8.1 Service Ownership
The Service, including its software, design, and content, is owned by us and protected by intellectual property laws. You may not copy, modify, or distribute any part of the Service without permission.
8.2 Your Content
You retain ownership of your emails and data. By using the Service, you grant us a limited license to access and process your emails solely for the purpose of providing the Service.
8.3 Feedback
Any feedback, suggestions, or ideas you provide about the Service may be used by us without obligation to you.
9. Third-Party Services
9.1 Google Services
The Service integrates with Google Gmail. Your use of Google services is subject to Google's Terms of Service.
9.2 Third-Party Links
The Service may contain links to third-party websites. We are not responsible for the content or practices of third-party sites.
9.3 Subprocessors
The Service relies on third-party subprocessors to operate, including Google (Gmail API, Pub/Sub, and Cloud Run hosting), OpenRouter (which receives email subject lines and bodies for AI processing), Supabase (database), and Stripe (payment processing; we never see your card numbers). What data is shared with each and how it is handled is governed by our Privacy Policy.
10. Service Availability
10.1 No Guarantee of Uptime
We strive to keep the Service available but do not guarantee uninterrupted access. The Service may be unavailable due to:
- Maintenance and updates
- Technical issues or outages
- Third-party service disruptions (Google, hosting providers, etc.)
- Force majeure events
10.2 Modifications
We reserve the right to:
- Modify or discontinue the Service at any time
- Change features or functionality
- Impose usage limits or restrictions
11. Termination
11.1 By You
You may terminate your use of the Service at any time by:
- Revoking OAuth access at Google Account Permissions
- Requesting data deletion via email to support@inboximp.com
11.2 By Us
We may suspend or terminate your access if you:
- Violate these Terms
- Use the Service in a way that causes harm
- Engage in prohibited activities
11.3 Effect of Termination
Upon termination:
- Your authorization to use the Service ends immediately
- We will delete your data within 30 days (unless legally required to retain it)
- Provisions that should survive termination (liability, indemnification) remain in effect
12. Disclaimers
12.1 "AS IS" Service
The Service is provided "as is" and "as available" without warranties of any kind, express or implied, including but not limited to warranties of merchantability, fitness for a particular purpose, or non-infringement.
12.2 No Warranty
We do not warrant that:
- The Service will be error-free or uninterrupted
- Defects will be corrected
- The Service is free of viruses or harmful components
- AI classifications will be accurate
- The Service will meet your specific requirements
13. Limitation of Liability
13.1 Exclusion of Damages
To the maximum extent permitted by law, we shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of data, profits, revenue, business interruption, missed opportunities, or any other intangible losses.
13.2 Maximum Liability
Our total liability to you for any claims arising from your use of the Service shall not exceed the greater of $100 USD or the amount you paid us in the 12 months preceding the claim.
14. Indemnification
You agree to indemnify and hold harmless Inbox Imp, its officers, directors, employees, and agents from any claims, damages, losses, liabilities, and expenses (including legal fees) arising from:
- Your use of the Service
- Your violation of these Terms
- Your violation of any third-party rights
- Your violation of applicable laws
15. Dispute Resolution
15.1 Informal Resolution
Before filing a legal claim, you agree to contact us at legal@inboximp.com to attempt to resolve the dispute informally.
15.2 Arbitration
Any disputes that cannot be resolved informally shall be resolved through binding arbitration in accordance with the rules of the American Arbitration Association.
15.3 Class Action Waiver
You agree to resolve disputes on an individual basis and waive any right to participate in class actions or class-wide arbitration.
16. Governing Law
These Terms are governed by the laws of the State of Delaware, United States, without regard to conflict of law principles.
17. Changes to Terms
We may update these Terms from time to time. We will notify you of material changes by:
- Updating the "Last Updated" date
- Sending email notification (for significant changes)
- Displaying a notice in the application
Continued use of the Service after changes constitutes acceptance of the updated Terms.
18. Severability
If any provision of these Terms is found to be unenforceable, the remaining provisions will remain in full force and effect.
19. Entire Agreement
These Terms, together with our Privacy Policy, constitute the entire agreement between you and us regarding the Service.
20. Contact Information
For questions about these Terms:
- Email: legal@inboximp.com
- Support: support@inboximp.com
21. Payments and Billing
21.1 Membership
Access to the Service requires a membership of $9.99 USD per month, billed as a recurring subscription that renews automatically each month until you cancel. The $9.99/month membership includes AI usage for normal personal volume (fair use).
Legacy $3 memberships remain honored. Those memberships unlock the Service with separately funded AI (your own OpenRouter key or prepaid credits), as described below.
21.2 AI Usage Funding
On a legacy $3 membership (or when you choose to fund AI yourself), you fund the AI that powers classification in one of two ways:
- Your own API key: Provide your own OpenRouter API key, which we store encrypted and use only for your AI requests. You are billed directly by OpenRouter under their terms.
- Prepaid credits: Buy credits (in amounts from $1 to $1,000) that are drawn down as you use the AI. The amount charged is the credit value plus a 10% service fee, plus any applicable sales tax. The full credit value is added to your balance, and AI usage is deducted from that balance at cost.
21.3 Payment Processing
Payments are processed by Stripe. We do not receive or store your full card number; Stripe handles card details directly. We store your subscription status, credit balance, and a record of your transactions.
21.4 Cancellation
You may cancel your membership at any time by contacting us at support@inboximp.com. Cancellation stops future renewals; it does not retroactively cancel a period already paid for.
21.5 Refunds
Prepaid credits are a prepayment for future AI usage. We do not offer automatic refunds. Requests to refund unused credits or a recent charge are handled on a case-by-case basis through support@inboximp.com, and we honor refunds where required by law.
21.6 Price Changes
We may change membership pricing, credit pricing, or the service fee. We will give notice of any change by updating these Terms and, for material changes, by email before the change applies. Changes take effect on your next billing cycle, and you may cancel before a new price takes effect.
22. Acknowledgment
By using the Service, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service.